Effective Date:13 July 2026

At Roots & Remedy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by our payment providers)

• Order history

• Device and browser information

• Cookies and analytics data

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Comply with legal obligations

Sharing Your Information

We only share your information with trusted third-party service providers necessary to operate our business, including:

• Shopify

• Payment gateways

• Shipping partners

We do not sell, rent, or trade your personal information.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

Data Security

We take reasonable precautions to protect your personal information. However, no method of online transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to access, update, or request deletion of your personal information.

Contact Us

If you have any questions regarding this Privacy Policy, please contact our customer support team.